The most important decision in your rental: choosing the right tenant.
Tenant screening isn’t just about checking that someone can pay the rent. Drawing on our experience since 2015, Alquiler Riesgo Zero has developed its own selection process, combining financial, documentary and personal assessment before any application is presented to the landlord.
Contact us6different areas of information assessed before presenting each application
The best tenant isn’t always the highest earner
Solid finances are essential to take on a tenancy, but on their own they don’t guarantee a good landlord-tenant relationship.
Years of managing rentals have taught us that how the relationship develops before signing matters too: how clearly people communicate, their expectations of the home, their attitude during negotiations and whether their personal and professional situation fits the property they want to rent.
That’s why our selection doesn’t end when we have checked a payslip.
We look for the ability to pay, but also the right fit.
The aim isn’t just to find someone who can afford the home, but to give the landlord as much information as possible to make a good decision about who will live in their property.
A process built on experience
ARO uses its own selection process, developed and refined over more than a decade of managing rentals.
Identity and personal circumstances
We get to know who wants to rent the home, their situation and the circumstances that matter for the application.
Employment and ability to pay
We review the financial and employment documents provided and carry out the relevant checks.
Motivation and fit
We want to understand why that person wants that particular home and whether their needs and expectations match what the property offers.
How they engage during the process
The conversations before the tenancy starts also tell us a lot about how the relationship between both parties is developing.
Verification and insurance
When the landlord chooses rent guarantee insurance, the application is also assessed by the insurers involved.
From an enquiry to an application
A home receives around 25 enquiries on average. But getting in touch about a listing doesn’t automatically make someone an applicant.
Initial enquiries
25
Carry on in the processassessment and first contact
≈ 5
Reach the final stageselection process
≈ 2–3
These are average figures based on our marketing experience. The number of applicants depends on each home, the rent, the state of the market and the type of demand.
Able to pay doesn’t always mean suitable
We have sometimes assessed applicants with excellent finances and more than enough documentation to afford the rent comfortably.
However, in the run-up to signing there have been particularly difficult negotiations, repeated attempts to change certain contract terms or ways of behaving which, in our experience, meant the landlord should weigh up the application with particular care.
Financially they may have been excellent applicants, but our overall assessment wasn’t necessarily the same.
In those cases we explain our observations and our professional opinion to the landlord.
ARO brings information, experience and judgement.
The landlord decides.
We don’t hide a home’s flaws to get it let
A good relationship also starts with realistic expectations.
During the viewing we describe the home as it really is.
If it has a limitation or feature we think is relevant, we would rather the future tenant knew about it before signing, not after.
We don’t try to persuade just anyone to rent a home.
We want whoever rents it to know exactly what they are signing up for.
Because the wrong expectation at the start can later become a source of conflict for both the tenant and the landlord.
What does the landlord receive in the end?
Information to decide with. Not just a payslip.
When an application reaches the final stage, we give the landlord relevant information on:
The final decision on the tenant is the landlord’s.
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different areas of information assessed before presenting each application
Choosing well is also prevention
No selection process can guarantee that a problem will never come up during a tenancy. Our job is to reduce the risks before signing through information, checks, experience and prevention.
91%
of the tenancies managed by ARO have rent guarantee insurance
1
eviction in 11 years of continuous rental management
And after the selection?
Choosing the tenant is the beginning. Then the tenancy starts.
Frequently asked questions
No. Being able to pay is essential, but our process also looks at personal and professional circumstances, the reasons for wanting the home, how the applicant engages during the process and other factors our experience tells us matter, so we can give the landlord an overall assessment.
Choosing who will live in your property deserves more than a quick look at a payslip.
Since 2015 we have been refining the way we select tenants based on our experience managing rentals. If you are thinking of letting a home in Mallorca, write to us: we will explain in English, by email or WhatsApp, how we work and which service best suits your situation.